You will receive an email conformation once your order is confirmed. Please ensure you input the right email address.

We can only modify orders that have not undergone processing for shipping. Once your order reaches the status of "preparing for shipping," "shipping," or "delivered," we are unable to accommodate any edits. If you need to make changes, kindly contact our support team
through the help desk.

We will ship within EU. For some countries extra delivery charges may apply. This may also impact your service.

Within Belgium, Netherlands and Luxembourg, please allow us 4-5 working days to deliver your EZWLZ.